SyncMaster
Connect Client Relationships with Live Delivery Workflows.
SyncMaster brings the business-facing parts of the platform into focus: the clients you work with, the projects you deliver, and the operational records that support your team.
Maintain client and enquiry information, plan work through configurable task boards and sprints, track project time, and organize equipment, suppliers, and support requests with clear records and ownership.
The platform connects client records directly to delivery teams and operational assets, ensuring that project context, task progress, and resource assignments stay aligned across departments.
SyncMaster brings company relationships, delivery execution, and daily business records together in one coordinated workflow, helping teams deliver commitments with greater consistency and zero guesswork.
Maintain client profiles with company and contact details, and link clients to their projects. Capture inbound enquiries with the sender's business information, message, and supporting documents.

A structured operational workflow transforms client commitments into sprint planning, task tracking, and verified delivery.
01
Link a client profile, set project dates and priority, and assign the delivery managers and team.
02
Configure Kanban board columns, organize the backlog into epics and stories, and schedule sprints.
03
Assign work, track dependencies, record timesheets, and keep task comments and files together.
04
Review the project dashboard, change history, linked timesheets, and operational support tickets.
Replace fragmented spreadsheets and disconnected tools with a single, unified platform connecting clients, project delivery, and operational resources.
Link every project, enquiry, and time sheet directly to client records for end-to-end relationship visibility.
Manage backlogs, epics, stories, and sprint boards with customizable status columns and workflows.
Track hours against specific tasks and projects with individual and team submission reviews.
Maintain equipment inventory with serial numbers, vendors, purchase costs, warranty dates, and holder assignments.
Route everyday operational requests through ticket categories, departments, priority levels, and assignment tracking.
Protect sensitive records with role-based module and action permissions across all company workspaces.
Coordinate sprints, assign tasks, track dependencies, and monitor project burn-down with real-time dashboard visibility.
Maintain comprehensive client profiles, review inbound enquiries, and track deliverables linked to client accounts.
Manage hardware and equipment lifecycle from purchase and warranty to employee assignments and returns.
Manage internal operational tickets, route requests to correct departments, and preserve audit histories.
Capture inbound client enquiries, attach proposal documentation, create client profiles, and transition smoothly into delivery project setups.
Deconstruct project deliverables into epics, user stories, and tasks. Manage sprints with Kanban boards and linked timesheets.
Track laptops, devices, and office hardware through serial numbers, purchase invoices, warranty timelines, and employee handover logs.
Submit tickets for facilities, IT, or administrative needs. Keep attachments, status updates, and department ownership transparent.
Watch our live demonstration showcasing real-time project delivery, client collaboration, equipment tracking, and automated operations.
WALKTHROUGH VIDEO COMING SOON
Our team is preparing an updated demonstration of SyncMaster's unified operations workspace and delivery tracking workflows.