Connect Client Relationships with Live Delivery Workflows.

SyncMaster

Connect Client Relationships with Live Delivery Workflows.

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Keep Equipment, Ownership, and Everyday Requests in View.

SyncMaster

Keep Equipment, Ownership, and Everyday Requests in View.

Coordinate Projects, Task Boards, and Operations in One Workspace.

SyncMaster

Coordinate Projects, Task Boards, and Operations in One Workspace.

Client Context.Project Delivery.Everyday Operations.

Unified Business Workspace

SyncMaster brings the business-facing parts of the platform into focus: the clients you work with, the projects you deliver, and the operational records that support your team.

Maintain client and enquiry information, plan work through configurable task boards and sprints, track project time, and organize equipment, suppliers, and support requests with clear records and ownership.

The platform connects client records directly to delivery teams and operational assets, ensuring that project context, task progress, and resource assignments stay aligned across departments.

SyncMaster brings company relationships, delivery execution, and daily business records together in one coordinated workflow, helping teams deliver commitments with greater consistency and zero guesswork.

Keep client context close to the work .

Maintain client profiles with company and contact details, and link clients to their projects. Capture inbound enquiries with the sender's business information, message, and supporting documents.

Client profiles and company contact details
Client-linked projects and a client dashboard
Inbound enquiry records with document attachments
Search, date filters, and record management
RECORD:Client profile • Inbound enquiry (Name & email, Company & address, Phone & designation)
Clients & Enquiries

How SyncMaster delivers

A structured operational workflow transforms client commitments into sprint planning, task tracking, and verified delivery.

01

Establish the Project

Link a client profile, set project dates and priority, and assign the delivery managers and team.

02

Plan the Work

Configure Kanban board columns, organize the backlog into epics and stories, and schedule sprints.

03

Coordinate Delivery

Assign work, track dependencies, record timesheets, and keep task comments and files together.

04

Review Progress & Operations

Review the project dashboard, change history, linked timesheets, and operational support tickets.

INPUTClient Profile, Timeline Dates, Team Assignees & Delivery Scope.
OUTPUTCoordinated delivery with active Kanban task boards, audited timesheets, and connected operational support records.

Why choose SyncMaster !

Replace fragmented spreadsheets and disconnected tools with a single, unified platform connecting clients, project delivery, and operational resources.

Connected Client Context

Link every project, enquiry, and time sheet directly to client records for end-to-end relationship visibility.

Configurable Task Boards

Manage backlogs, epics, stories, and sprint boards with customizable status columns and workflows.

Audited Project Time Sheets

Track hours against specific tasks and projects with individual and team submission reviews.

Serial-Level Asset Tracking

Maintain equipment inventory with serial numbers, vendors, purchase costs, warranty dates, and holder assignments.

Ownership-Driven Support

Route everyday operational requests through ticket categories, departments, priority levels, and assignment tracking.

Granular Role Governance

Protect sensitive records with role-based module and action permissions across all company workspaces.

Who Can Benefit from SyncMaster !

Built For Unified Operations

Project Managers & Delivery Leaders

Coordinate sprints, assign tasks, track dependencies, and monitor project burn-down with real-time dashboard visibility.

Account & Client Relations Teams

Maintain comprehensive client profiles, review inbound enquiries, and track deliverables linked to client accounts.

Operations & IT Asset Managers

Manage hardware and equipment lifecycle from purchase and warranty to employee assignments and returns.

Support & Service Desk Coordinators

Manage internal operational tickets, route requests to correct departments, and preserve audit histories.

From Inbound Enquiries toCompleted Project Delivery.

Client Onboarding & Project Inception

Capture inbound client enquiries, attach proposal documentation, create client profiles, and transition smoothly into delivery project setups.

Client ProfilesInbound EnquiriesDocument Attachments

Agile Delivery & Backlog Execution

Deconstruct project deliverables into epics, user stories, and tasks. Manage sprints with Kanban boards and linked timesheets.

Kanban BoardsSprint PlanningTask Dependencies

Equipment & Hardware Lifecycle

Track laptops, devices, and office hardware through serial numbers, purchase invoices, warranty timelines, and employee handover logs.

Serial TrackingWarranty MonitoringCSV Bulk Upload

Internal Support Request Routing

Submit tickets for facilities, IT, or administrative needs. Keep attachments, status updates, and department ownership transparent.

Ticket RoutingDepartment AssigneesChange History

See SyncMaster in Action

Watch our live demonstration showcasing real-time project delivery, client collaboration, equipment tracking, and automated operations.

WALKTHROUGH VIDEO COMING SOON

Our team is preparing an updated demonstration of SyncMaster's unified operations workspace and delivery tracking workflows.

Frequently Asked
Questions

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